Managed Alumni Email Forwarding Service

No, this service links an existing email account (e.g., Gmail, Yahoo) to an @alumni.school.edu address. All messages sent to your alumni address are directed to your linked email account’s inbox.

Once activated, your Alumni Email for Life address redirects all messages to your chosen email address.

Your alumni email is a forwarding service that redirects messages to your personal or business inbox, helping alumni stay connected as they move and change jobs. A non-school email address is required to receive and respond to forwarded emails.

Note: You cannot send emails from your alumni forwarding address; it only forwards incoming messages to your personal email account.

Emails are sent using your existing email account. Your email provider may allow you to set up an alternate "Reply" address to display your @alumni.school.edu address. Check with your email provider for instructions:

• Gmail instructions
• Hotmail instructions
• Yahoo instructions

Yes, we ensure the privacy of your email by encrypting all messages in transit to your mailbox.

No messages are retained on the university's email server. Messages are delivered directly to your forwarding address. As an alumni email forwarding user, your messages will be delivered to the destination email address you have on record, and messages will not be stored on any university servers.

We support both CSV import and API. The CSV option is typically used for importing fewer than 10,000 email forwards, while the API can be used for accounts of any size.

We are currently integrating Shibboleth into our system, allowing you to authenticate and provide SSO to users of the system.

No. You can use any subdomain you like. As long as you can point the MX record to our cloud-based servers, we can forward the message for your alumni.

Yes, we support multiple subdomains for your alumni email forwarding service.

While our email forwarding interface is designed to meet the needs of alumni, many schools and universities use it to forward subdomains. Some use cases include forwarding a subdomain like business.school.edu to an Office 365 instance or having multiple subdomains forwarding to the same destination for server consolidation.

All of our email forwarding messages are protected from spam and viruses. This protection is crucial to maintaining deliverability and IP reputation. Messages are sanitized and optionally quarantined before routing to the next destination.

Yes, we provide an API with delegated administration capabilities to create, delete, update, and route emails. API keys can be specific to each subdomain, and we can provision keys for top-level administration.

Alumni forwarding allows emails to be routed to up to 10 alias addresses.

We ensure the DKIM records for domains are preserved by using Authenticated Received Chain (ARC) and Sender Rewriting Scheme (SRS). These methods preserve headers, original recipients, and senders, and are compatible with mailing lists.

End users can route to any valid destination. We send a confirmation email to ensure that emails are not being forwarded to an unmanaged mailbox or an unintended recipient.

Yes, we provide system administrators full access to message logs for their users to help debug delivery problems.

Yes, Allow Lists and Deny Lists are configurable by the system administrator.

We support domain name spoofing protection, real-time blacklisting, DLP rules, message rate throttling, message fingerprinting, and other techniques for detecting and mitigating phishing. Phishing protection is optional.

Yes, we support certificate-based authentication with TLS. Additionally, we support DANE and can enforce specific TLS certificates to authenticate mail.

Yes, we provide 24x7 helpdesk support for alumni email administrators via chat, phone, or email. We assist with diagnosing delivery issues, routing problems, and activating email forwards. However, we do not provide end-user support.

If you decide to leave, you are free to export and take your forwarding tables and rules to another service. We ensure a smooth transition of your data.

Yes, we are committed to data privacy and security. We will sign a Data Processing Agreement (DPA) to ensure compliance with data protection regulations.