Developer Resources

API & Integrations

Multiple ways to manage alumni forwarding — from simple CSV uploads to full API automation. Choose what works for your team.

Ways to Manage Your Data

Web Administration Interface

The simplest way to manage alumni forwarding. Add individual forwards, update destinations, view delivery logs, and manage your account — all from a clean, point-and-click interface. No technical skills required.

Best for: Small to mid-size institutions, alumni associations, advancement departments

CSV Bulk Import

Upload a spreadsheet with alumni addresses and forwarding destinations. Perfect for initial migrations and batch updates. The system validates all entries and provides detailed success/error reporting.

Best for: Initial migrations, batch updates from existing databases or SIS exports

Direct Administration Portal

Role-based access for your team. Delegate management tasks to different departments — advancement can manage their alumni, IT can manage routing, and everyone has the access level they need.

Best for: Institutions with multiple teams managing alumni communications

REST API

Full programmatic access for automated integration with your student information system, alumni database, or custom workflows. Create, update, and delete forwards programmatically. Automate provisioning for new graduates as they're added to your SIS.

Best for: Large institutions with IT teams automating provisioning workflows

API Capabilities:

Create and manage forwards
Bulk operations
User provisioning
Delivery status queries
Domain management
Webhook notifications
View full API documentation

Enterprise Services

Dedicated Onboarding

White-glove migration support with a dedicated team. We handle the technical heavy lifting so your staff can focus on alumni communications.

Hypercare Support

Extended post-launch support period with priority response times to ensure a seamless transition for your institution.

SSO/SAML Integration

Integrate with your existing identity provider — Okta, Azure AD, Shibboleth, or any SAML-compliant system for admin authentication.

Custom Development

Need a custom integration with your SIS, CRM, or alumni database? Our engineering team builds to your specifications.

Full Log Access & Export

Complete delivery logs, audit trails, and analytics. Export to Splunk, Datadog, or any SIEM endpoint for centralized monitoring.

24/7 Technical Support

Direct access to our engineering team via phone, email, and live chat. No ticket queues — real humans, real answers.

Alumni Self-Service Portal

In addition to administrative tools, alumni themselves can manage their forwarding through our self-service portal. They verify their identity by clicking a confirmation link sent to their personal inbox — no institutional SSO or password required. This eliminates the #1 source of alumni email support tickets.

Update Forwarding

Alumni change their destination address with one click

No Password Needed

Email-based verification — no SSO or institutional auth required

Zero IT Tickets

Self-service means your team isn't fielding forwarding change requests

Ready to Get Started?

Whether you need a simple CSV import or full API automation, we'll help you find the right approach for your institution.

Schedule Free Consultation